Your vehicle’s windshield is one of its most crucial safety features. Beyond keeping wind, rain, and bugs out, it provides structural integrity to the car, helps keep passengers inside the vehicle in a collision, and supports the proper deployment of airbags. Consequently, when you need to replace your windshield, choosing the right company is essential.
How to choose windshield replacement company
Choosing the right service provider ensures that the job is done efficiently, safely, and at a fair price. Here are some tips that you may want to consider when choosing a windshield replacement company:
Research and Reviews:
Start with online reviews. Websites like Yelp, Google, and the Better Business Bureau can provide insights into other customers’experiences. While no company will have 100% positive reviews, consistent themes in feedback can be telling. You can also ask friends, family, or colleagues about their experiences. Personal recommendations often yield trustworthy results.
Experience:
A company that has been in the business for several years typically has the expertise to handle various situations. They are also more likely to have faced and overcome potential
problems that can arise during windshield replacement.
Quality of Materials:
Not all windshields are created equal. A reputable company will use high-quality, OEM (original equipment manufacturer) or equivalent glass. Subpar materials might not provide the same level of safety or might degrade faster.
Trained Technicians:
Ensure the technicians are certified and undergo regular training. Organizations such as the Auto Glass Safety Council (AGSC) provide certifications to technicians who meet specific standards.
Post-Installation Instructions:
A responsible company will provide you with post-installation care instructions. This can include wait time before driving, how long to leave the windows cracked, and when it is safe to wash the car.
Warranty:
A reputable company will stand behind its work. Look for a company that offers a warranty against defects in material and workmanship. Understand the terms and duration of the
warranty.
Mobile Service:
Sometimes, it is inconvenient or impossible to drive to a shop. Many companies offer mobile services where they come to you – whether it is at your home or workplace – and replace the windshield on the spot.
Insurance Claims:
Dealing with insurance claims can be daunting. Choose a company that helps with insurance paperwork and billing. They can act as intermediaries, simplifying the process for you.
Safety Standards:
Ensure the company adheres to all federal safety standards. These standards ensure that the windshield provides the necessary protection in case of an accident.
Wait Time:
After a windshield installation, there is an advised wait time before you can drive the vehicle. This time allows the adhesive to dry properly, ensuring the windshield is securely in place.
Ensure the company you choose provides clear instructions on this.
Communication:
Effective communication is a sign of professionalism. The company shouldbe clear about the costs, the time it will take for the job, any potential issues, and aftercare advice.
Pricing:
While everyone loves a good deal, the cheapest option is not always the best. Exceptionally low prices might indicate subpar materials or inexperienced technicians. However, this does not mean you need to choose the most expensive option. Obtain several quotes and weigh the cost against other factors mentioned here.
Comprehensive Services:
Sometimes, a windshield does not need to be replaced but can be repaired. A company that offers both auto glass repair and replacement services can provide unbiased advice on the best course of action.
Environmentally Responsible:
With increasing awareness about environmental issues, it is worth considering a company that practices recycling of old windshields and responsible disposal of materials.
Local vs. Chain:
While chain companies might offer competitive prices, local companies often provide personalized services. They might be more flexible in terms of scheduling and supporting them contributes to the local economy.
Ask Questions:
Don’t hesitate to ask questions. Whether it is about the type of adhesive they use, the time they take, or their previous experiences, a reputable company will be transparent and
answer your queries.
Trust Your Gut:
After your research and interactions, trust your intuition. If something feels off or too good to be true, it might be wise to look elsewhere.
Takeaway
Your vehicle’s windshield plays a pivotal role in ensuring safety on the road. When it needs replacement, the decision should not be taken lightly. Taking the time to choose the right windshield replacement company will not only ensure the quality of the job but also give you peace of mind. Remember, quality work might cost a bit more initially but can save money and potential heartache eventually.